Privacy policy

When you place an order, our payment processor Stripe collects the information needed to complete it: your name, email address, phone number, shipping address, and payment details. Payment card details go directly to Stripe and never touch our servers.

We keep an order record (what you bought, your contact details, and your shipping address) so we can fulfill your order and help with any issues.

If you use the contact form, we keep your name, email address, and message so we can reply.

Like most sites, we also collect basic device information (browser, IP address, time zone) through cookies and analytics tags.

To fulfill and ship orders, send order-related email, answer questions, screen for fraud, and understand how the site is used so we can improve it.

We use Google Tag Manager and advertising partners (such as Meta) to measure marketing. These partners receive interaction and purchase-event data under their own privacy policies.

We share data only with the services that run the store: Stripe (payments), our shipping carriers (delivery), our hosting provider, and analytics or advertising partners named above. We do not sell your personal information. We disclose information if required by law.

Depending on where you live (including GDPR and CCPA jurisdictions), you may have the right to access, correct, delete, or export the personal information we hold about you. Email us and we will handle the request.

Privacy questions: cev@earthtrade.com.